PCTools.com : Handy Utilities To Maintain The Health And Speed Of Your Computer

Is A Compelling Company That Is Going Places

PCTools.com is a compelling company with a wide range of factors that differentiate it positively from its competitors. Just by reviewing their website it is obvious that they are a high quality operation who have really thought out and invested in their business expansion plan. I encourage you to learn more about this exciting organization and I provide you with some of my personal notes about them.

The key factors that differentiate PC Tools positively from its competitors are:

An inspiring mission statement
A wide range of computer utility products
Openness and transparency about who they are
A global presence in many countries with over 200 employees
Actual physical offices (not just virtual offices like many of its competitors)
A commitment to providing excellent customer service with rapid response and support forums
A commitment to educating its customers with rich information resources on its website
A commitment to innovation via PC Tools Labs

Most of PC Tools Inc's competitors sell only one product and won't even disclose where their office is and who works from them. Few of them provide comprehensive resources to educate customers.

Mission

It’s mission says it all : “Our mission is to encourage safe, secure and stable personal computing through the development and delivery of world class software applications that are backed up by exceptional customer service.”

Global Presence

It is very reassuring to see they have physical offices in five separate countries (Australia, USA, UK, Ireland and Ukraine) and that they publish the office addresses on their website (Very few of the registry cleaner companies I reviewed had the guts to post their physical addresses). PC Tools has customers in every single country in the world which goes to show how popular and reputable their products are and their customers number in the millions!!

Highly Customer Focused

PCTools are a highly customer focused organization who understand the importance of putting customer needs first. They have excellent support files for all of their products that clearly and effortlessly describe how to use the tool. It is dead easy to communicate with them on both support and non-support issues as they have a great tracking system for customer support requests and a very active community forum where you can discuss all aspects of their products.

Empowering The Customer

PCTools.com have a visible commitment to empowering their customers through open and free sharing of relevant information on PC performance issues. For example their website has a PC Tools Guides For Windows section where they offer all kinds of useful information and tips including :

Extensive range of registry tricks, tweaks and hacks covering hardware, software, network, security and Windows OS enhancements
Information and resources to secure the Windows operating system
Technical support forums covering all PC Tools products
Large selection of Windows applications, utilities and tweaks
Scripting guide to help automate your system using Windows Script Host
Driver guide to help you find and update drivers

There is also options to sign up for newsletters and updates. Newsletters contains information on all kinds of system performance issues and updates sends out updates whenever there is a new version of a product. Another font of information is Registry Insight which answers common yet important questions in relation to the registry.

Commitment To Innovation

PCTools.com is continuously researching new solutions and technologies for enhancing PC performance. PC Tools Labs is where research projects that the company is working on are showcased. This is an excellent concept because you can download for free some of the applications being worked on and you can enter into discussions with the researchers to provide them with your feedback. Some of the projects there currently include :

Browser defender which rates websites based on how much of a threat they are
Startup Explorer which enables you to customize the startup behaviour of your computer
Browser Explorer which lets you change settings on your internet browsers

Malware Research

PCTools.com runs a specialized unit called the Malware Research Center. This unit is responsible for identifying new spyware and malware infections. It is a critical aspect of the Spyware Doctor software tool because it provides the signatures which Spyware Doctor uses to identify threats. This unit creates regular (normally weekly) updates to the Spyware Doctor tool to ensure it is always up to date and won’t miss any threats to your system. There is a dedicated section on the PCTools.com website where all kinds of relevant information is published.

Wide Range Of Products

PC Tools is committed to providing a wide range of computer and PC utility products designed to help overcome challenges faced by all computer users. All these products are easily available from their website at www.pctools.com and some of them are free.

Spyware Doctor

Spyware Doctor is a top-rated malware & spyware removal utility that detects, removes and protects your PC from thousands of potential spyware, adware, trojans, keyloggers, spybots and tracking threats.

PC Tools Internet Security

PC Tools Internet Security combines the award-winning security technologies from PC Tools, including Spyware Doctor AntiSpyware, AntiVirus, Firewall Plus and Spam protection, to provide complete integrated protection for your PC.

PC Tools Antivirus Free Edition

PC Tools AntiVirus provides world-leading protection against viruses, worms and Trojans with rapid updates and IntelliGuard™ technology.

PC Tools Spyware Doctor With Antivirus

Spyware Doctor with AntiVirus is a top-rated malware, spyware & virus removal utility that detects, removes and protects your PC from thousands of potential spyware, adware, trojans, viruses, keyloggers, spybots and tracking threats.

PC Tools Firewall Plus

Free personal firewall for Windows® that protects your computer from network intruders.

Desktop Maestro

All-in-one application that integrates registry cleaning, system monitoring and privacy cleaning.

File Recover

Recovers files instantly from hard drives, floppy drives and other types of fixed media.

PC Tools Disk Suite

All-in-one hard drive suite with disk optimization, defrag, repair and backup tools.

ThreatFire Free Edition

Powerful free behavioral protection against zero-day malware.

Privacy Guardian

Powerful privacy software to erase online Internet tracks and program activity.

Spam Monitor

Easy to use anti-spam filter to protect your Inbox against unsolicited junk email.

PC Tools iAntiVirus

Powerful free protection for your Mac against spyware, adware, Trojans and viruses.

Visit PC Tools to learn more.

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